Frequently asked Questions
- How can I access the online community portal?
Residents can log in using their unique credentials provided during onboarding.
What amenities are available in the community?
Our community features a swimming pool and landscaped gardens.
Can I rent out my apartment as a holiday home?
Only existing owners with a valid Vv licence have the legal option to use their apartment as a holiday rental. Sand Club no longer allow the issue of Vv licences, as voted by owners at our 2023 AGM. Owners letting their homes as holiday lets without the licence are at risk of large fines.
How do I stay updated on community activities?
You can stay informed through this website, which shares updates, events, and important notices.
Are there any community guidelines I should follow?
Yes, we encourage all residents to respect the community rules, which are available here.
What should I do if I have a maintenance issue?
For maintenance concerns, please submit a request through the portal to Tandem or you can email or call them direct on;
email: mail@tandemfincas.com
telephone: (+34) 922 791 103